Entdecke den Surf
LowPressure Stormrider Surf Guide says
In a very short period of time, this wild and remote chain of islands, lying about 90k’s (55mi) off the Sumatran mainland, have become the most sought after destination for surfers looking to ride “the best waves in the world”. This bold claim is rarely disputed, as those who score a solid SW swell will testify and few return from the Mentawais disappointed with the wave quality and quantity. The key to this rapid ascension to the pinnacle of world surfing lies in the sheer concentration of truly world-class breaks and an unmatched flexibility when it comes to handling different swell and wind combinations. Being a degree or three below the equator helps massively, as the light, flukey winds provide a variety of directions unseen in other parts of Indonesia and it often transpires that proper glassy conditions bookend the day. Furthermore, the geomorphology of this seismically active region seems to cause unusual swell refraction and diffraction, creating unexpected waves round the back of islands and islets where none should normally exist. These coral encrusted lava reefs fringe a still relatively untouched rainforest and many of the tribal inhabitants of the remoter regions still cling to a traditional subsistence lifestyle, maintaining little contact with the outside world. Progress is unavoidable though and whereas 15 years ago, yacht charters were the only way to go, now a half dozen land camps have been established at the banner waves and many more are planned. This has led to Silabu Village installing 2 buoys in Pasongan harbour next to Macaronis, requiring boats to book in a week before arrival and pay a $30 mooring fee plus the $1.50 per head surfer fee, which are used for community projects. This limits the numbers to around 36 maximum, shared evenly between the resort and charters and stops anchor damage in the bay. This precedent may expand across the region if resorts can obtain the various government licenses. Threats to revoke charter licenses for boats not registered in Indonesia have been rumoured and would drastically reduce surf fleet numbers if implemented.
The hulking mass of Siberut presents a primal vista, with the hardwood forest shrouded in mist and it exudes an air of power and mystery, emanating from the mountainous interior. This largest island in the Mentawai chain has only been lightly surfed by long-range charter crews grabbing an opportunistic wave on the way to the Nias area. That means spots on the backside are more often seen from the northern tip at Tanjung Sigep, down to the impossibly sheltered Teluk Tabekat and out to the headland at Sikabaluan, but most will pass by like ships in the night. A good deal of the SW-facing coast is straight line reefs, exposed and messed up by wind and swell, but a few obvious jinks in the coast could produce a left or two at Tanjungs Sakaladat, Sataerataera and Simasuket. Many captains will have a few spots sussed for certain conditions and there are some mellow breaks in the playgrounds area that get ridden like Taileleo, a fun mal slide facing south, Pearlers peak nestled behind Masokut and a righthander round the backside near the Muara harbour. It is important to recognise that while there are 40-60 named breaks, many more are out there, being surfed by experienced captains who know the deal.
Find more general info about when to go and statistics on the Low Pressure’s Stormrider Guide website.
Condition descriptions provided by the Operator
The surf around Macaronis Resort offers something for everybody. There is a fun right hand beach break ideal for beginners nearby the entrance to the lagoon, several beginner and intermediate reef breaks, and a few serious reef breaks, that serve up the deepest, longest, hair raising barrels you could imagine.
Macaronis wave its self is unique. From 2-3 feet, it is normally a very fun wave peeling perfectly over flat coral reef; good for anybody that is able to get to their feet and go accross the face. It breaks so perfectly, and usually at such a distance, that your surfing style and confidence will improve quickly.
At 4-5 feet, Macas becomes more challenging and starts to barrel from the take off, offering more power and lip for doing maneuvers and getting barreled. Over 6 feet, it becomes a dredging tube from take off. When Macas gets to this size, fortunately some of the other waves turn on, offering an alternative for those who prefer to surf something a bit more mellow.
Macas Right is a great option in N winds and with a S swell. Silabu Left is ideal for those who want clean waves on their own; it just needs a little bit of West in the swell to turn on with S - E winds. And for the beginners; in the bay there is always Fish Fingers, which is a fun mellow right hander breaking over shallow sand bottom, and Mini Macas which is another left breaking over coral further in from Macas main break.
There is also a bommy peak in the middle of the bay that can be surfed on a stand up paddle board or longboard, mainly just a drop, but still a bit of fun for those after something different to surf on their own.....
- Guiding
- Spot-Transfer
- Flughafen Transfer
Deine Unterkunft
Das Macaronis Resort liegt in den Mentawais und bietet die perfekte Mischung aus Komfort, Privatsphäre und Abenteuer – nur wenige Schritte von einem der besten Surfbreaks der Welt entfernt. Zur Ausstattung gehören moderne Annehmlichkeiten wie Klimaanlage, Warmwasser, ein Lagunen-Pool sowie ein hauseigenes Spa mit Massagen und Hautpflege-Angeboten.
Eingebettet in eine Salzwasser-Lagune mit atemberaubendem Meerblick, hast du von hier aus schnellen Zugang zu den besten Surfspots der Mentawais. Darüber hinaus erwarten dich Aktivitäten wie Kajakfahren, Stand-Up-Paddeln, Angeln und Schnorcheln – alles direkt im Resort möglich. Ideal für Surfer, Nicht-Surfer und Familien gleichermaßen.
- Familien
- Paare
- Alleinreisende
- Gruppen
- Longboarder
- SUP
Unsere Family-Sized Deluxe Suiten liegen in der Nähe des lagunenartigen Swimmingpools und eingebettet in tropische Gärten – der perfekte Ort für Familien, die Komfort und Privatsphäre suchen. Die Suiten sind flexibel und bieten Platz für bis zu vier Gäste, wobei Kinder unter 13 Jahren auf einem Zustellbett schlafen können. Für Familien mit fünf Personen empfehlen wir unsere Premium Deluxe Suiten mit Verbindungstüren, in denen zwei Erwachsene in einem Zimmer und drei Kinder im angrenzenden Zimmer untergebracht werden können.
Für größere Gruppen oder mehrere Familien bieten wir auch Villengebäude mit jeweils zwei Familiensuiten – so kann eine gesamte Villa exklusiv für Ihre Gruppe gebucht werden. Outdoor-Gazebos und Gartenbereiche schaffen zusätzliche Räume zum Entspannen und für wertvolle gemeinsame Momente.
Unsere Twin Share Deluxe Suiten befinden sich im zweiten Stock des Hauptgebäudes, 8 Meter über dem Meeresspiegel, und bieten atemberaubende Ausblicke auf Ozean, Lagune und Pool. Jede Suite verfügt über eine 4-Meter-Veranda mit Sitzgelegenheiten und Sichtschutzrollos für zusätzliche Privatsphäre. Besonderes Augenmerk wurde auf die thermische und akustische Isolierung in Böden, Wänden und Decken gelegt, um eine kühle, ruhige Umgebung und absolute Schalldämmung für maximalen Komfort zu gewährleisten.
Was dich erwartet
Die spaßigste Welle des Planeten
Macaronis wurde zur „spaßigsten Welle“ der Welt gekürt. Diese perfekte, endlos peelende Welle hebt dein Surfen auf ein neues Level – hier surft jeder über seinem eigentlichen Niveau.
Die Unterkünfte im Macaronis Resort gehören zu den besten, wenn nicht sogar dem besten Standard in den Mentawais. Das Resort ist ideal für Paare und Familien, mit attraktiven Paketen für Familien, nicht surfende Partnerinnen und Kinder.
Wellen für jedes Surflevel
Auch wenn Macaronis der Favorit vieler fortgeschrittener Surfer ist, gibt es in der Umgebung drei weitere Spots, die sich für alle Surflevels eignen. Und als wäre das nicht genug, kannst du per Bootstransfer auch entferntere Wellen wie Lances und viele andere Weltklasse-Spots erreichen.
Macaronis ist eine extrem rippable Welle – sie läuft bei allen Tiden und selbst bei Onshore-Wind. Die Welle peelt endlos perfekt und erlaubt dir so ziemlich jedes Manöver, das du dir vorstellen kannst. Ab fünf Fuß wird sie hohler und bietet am Take-off eine fantastische Tube-Section.
Das Macaronis Resort ist der perfekte Rückzugsort für Paare und Familien, die in einer Top-Unterkunft direkt an der spaßigsten Welle der Welt wohnen möchten!
Surf
Macaronis Resort Surf-Überblick
Macaronis zählt zu den legendärsten Surfspots der Mentawai-Inseln und zieht Surfer aller Levels an – dank seiner konstanten Left-Hander. Bekannt für seine perfekten, rippable Walls, bietet Macaronis für alle etwas: von sanften Beachbreaks bis zu kräftigen Barrels.
Surf-Saison & Bedingungen
Macaronis läuft das ganze Jahr über, die Hauptsaison ist von Mai bis November. Im Winter ist der Swell am konstantesten, meist zwischen 3–6 Fuß – ideal für lange Ritte. Bei größeren Swells (6+ Fuß) verwandelt sich Macaronis in ein Tube-Fest, während Alternativen wie Greenbush und Bat Cave zusätzliche Optionen bieten.
Lokale Wellen
- Macaronis: Ideal für alle Levels – von spaßigen 2–3 ft Wellen bis zu kräftigen Barrels über 6 ft.
- Greenbush & Bat Cave: Anspruchsvolle Spots mit konstanten Tubes.
- Fish Fingers & Mini Macas: Perfekt für Anfänger und Familien, sanfte Left-Hander.
- Silabu Left & Macas Right: Saubere Wellen, super für Selbstvertrauen.
- Lances Right & Left: Weiter nördlich, anspruchsvollere Wellen, per Boot erreichbar.
Besonderheiten
- Macas TV: Live-Surf-Feed direkt ins Zimmer, um die Bedingungen den ganzen Tag zu checken.
- Exklusive Surfspots: Weniger Boote in der Off-Season = uncrowded Sessions.
Ob Beginner oder Pro – im Macaronis Resort gibt’s für jeden etwas: Surfcoaching, Video-Analyse und uncrowded Wellen in atemberaubender Umgebung.
Aktivitäten
- Surfen: Wellen für jedes Level – vom Anfänger bis zum Könner.
- Schnorcheln & Spearfishing: Bunte Riffe entdecken mit gratis Ausrüstung & Guide.
- Stand-Up-Paddeln: Ruhige Lagune & umliegende Gewässer erkunden.
- Village Tours: Mit Guides die lokale Kultur erleben.
- Fishing Trips: Schlepp- & Grundangeln mit erfahrenen Guides.
- Beachcombing & Exploring: Versteckte Strände entdecken.
- Bootsausflüge: Per Boot, Kajak oder SUP zu einsamen Stränden.
- Cliff Jumping: Für Abenteuerlustige – Sprünge ins kristallklare Wasser.
Gym & Fitness
Das Gym wurde vergrößert und mit neuen Geräten ausgestattet – egal ob Warm-up fürs Surfen oder dein reguläres Training.
Yoga
Ein erfüllter Surftrip bedeutet mehr als nur Wellen. Deshalb gibt es tägliche Yogastunden mit einem zertifizierten Hatha Vinyasa Lehrer. Die Sessions verbessern Balance, Stärke und Flexibilität – ideal für Surfer und Nicht-Surfer gleichermaßen. Perfekt zur Regeneration, für mehr Beweglichkeit oder einfach für ruhige Momente in tropischem Ambiente.
Ausstattung
Resort
- Surf: Unbegrenzter Zugang zu Macaronis & umliegenden Spots (Greenbush, Rags Left, Thunders)
- Yoga & Wellness: Tägliche Yogastunden, Siniai Spa mit Massagen & Treatments
- Dining: Herzhaft & gesund, Optionen für Spezialdiäten, Bar, Billiard & Tischtennis
- Community Areas: Indoor-/Outdoor-Bereiche, Entertainment, BBQs
- Pool: Lagunen-Pool mit Sonnenliegen
- Transfers & Connectivity: Transfer mit Mentawai Fast oder Surfalot, Highspeed-WLAN im ganzen Resort, eigene Klinik vor Ort
Gym & Yoga-Equipment (gratis verfügbar):
- Laufband
- Gym-Bälle
- Balance-Bälle
- Medizinbälle
- Foam Roller
- Gymnastik-Ringe
- Resistance Bands
- Yoga-Matten & Blöcke
- Kettlebells
- Hanteln (2–30 kg)
Surf & Ocean-Equipment (gratis verfügbar):
- Schnorchelsets (15+ neue Sets)
- 4 Kajaks
- 2 SUPs mit Paddel
- 9 Soft-Top-Boards für Einsteiger
- Angel-Equipment (Ruten & Tackle)
- 4 Spearguns fürs Spearfishing
- High-Performance Firewire-Boards (gegen Gebühr)
Die Bar & das Restaurant liegen im Erdgeschoss des Gemeinschafts- und Entertainment-Bereichs, mit Sitzmöglichkeiten drinnen und draußen am Pool. Der perfekte Spot, um eine Mahlzeit zu genießen oder sich mit einem kühlen Bier oder Cocktail zu entspannen.
Gäste können den Live-Surf-Cam-Feed der Macaronis-Welle auf einem 50’’ Flatscreen verfolgen – dazu Surf-DVDs, die neuesten Macas-Videos oder die Sessions des Tages. Für zusätzlichen Spaß stehen Billardtisch und Tischtennis bereit. Das Gebäude ist schallisoliert – so können einige Gäste entspannt schlafen, während andere noch einen Drink genießen.
Macaronis Restaurant
Das Restaurant serviert eine große Auswahl an herzhaften, leckeren und multikulturellen indonesischen Gerichten. Von frischem Seafood über Geflügel, Fleisch bis hin zu vegetarischen Optionen – hier ist für jeden etwas dabei. Die Küchenchefs bereiten Suppen, Currys, Salate, Pizzen, Desserts und vieles mehr zu. Das Menü ist flexibel, und Sonderwünsche & Ernährungsbedürfnisse werden ohne Aufpreis berücksichtigt.
Die Mahlzeiten sind perfekt auf die Surfsessions abgestimmt:
- Frühstück: Kontinentales Frühstück bereits im Morgengrauen, warme Optionen können vorbestellt werden und warten nach der Session.
- Mittagsessen: Flexibel serviert, wann immer du bereit bist.
- Desserts: Nach dem Lunch oder Dinner warten Köstlichkeiten wie Schoko-Cashew-Cookies, Cheesecake oder Tropical Fruit Crumble.
Besondere Dinner-Erlebnisse: Abende beginnen oft mit geteilten Geschichten und den Surf-Videos des Tages, dazu Appetizer. Ein Highlight ist das zweimal wöchentlich stattfindende Outdoor-Buffet unter den Sternen – wetterabhängig.
Die Bar
Die Bar bietet eine Auswahl an Cocktails, Rot- & Weißwein, Spirituosen, Bier, Espresso und Snacks. Dein Lieblingsdrink wird gerne auf Wunsch zubereitet. Alle Bar-Getränke werden separat berechnet und können am Ende des Aufenthalts mit Visa, Mastercard oder bar in indonesischen Rupiah bezahlt werden.
Ob du dich für die nächste Surfsession stärkst oder den Tag entspannt mit einem Drink ausklingen lässt – die Bar & das Restaurant im Macaronis Resort sind der perfekte Ort, um zu relaxen und den Aufenthalt zu genießen.
Reiseplan & Terminoptionen
Mentawai Fast Ferry:
- Abfahrt ab Padang: Jeden Freitag um 07:00 Uhr (via Sikakap)
- Ankunft in Padang: Gleicher Tag um 18:30 Uhr
- Beliebte Reisedauer: 8 Surftage / 7 Nächte im Resort (sehr empfohlen)
Flug & Anreise nach Padang:
- Wir empfehlen, 1 Tag vor deinem Resort-Check-in in Padang anzureisen und 1 Tag nach dem Resort-Check-out abzureisen, um den Fährplan einzuhalten.
- Transitnächte: Für Komfort das Mercure Hotel (4★); alternativ Plan B oder Budget Hotel als günstigere Optionen. Beide liegen praktisch beim Fährterminal.
- Abholung: Du wirst um 06:30 Uhr im Hotel abgeholt, um die 07:00-Uhr-Fähre zu erreichen.
Fähre & Resort-Transfer:
Ankunft der Fähre am Hafen Sikakap: ca. 12:00 Uhr, anschließend 1 Stunde Speedboat-Transfer zum Macaronis Resort – Ankunft etwa zur Mittagszeit.
Abreise ab Padang:
- Fähre ab Sikakap: Freitags um 13:00 Uhr
- Ankunft in Padang: 18:30 Uhr
- Flugempfehlung: Buche Flüge ab Padang am Folgetag ab 11:00 Uhr oder später, um ausreichend Erholung vor der Weiterreise zu haben.
Option Nachtfähre:
- Auf Anfrage Abfahrt mit der Nachtfähre am Sonntag oder Donnerstag, falls du länger im Resort bleiben möchtest (je nach Zimmerverfügbarkeit).
- Gäste können – falls verfügbar – auch die Nachtfähre nach Padang nutzen.
Charterboot- oder Resort-Kombi-Trip:
Für Transfers zu/von einem Charterboot oder anderen Resorts müssen Check-in/Check-out freitags erfolgen; Vorab-Buchung erforderlich. Die Kapitäne müssen deinen Pick-up/Drop-off-Zeiten zustimmen.
Fluginformationen
Internationale Ankunftsflughäfen:
Dein internationaler Flug sollte an einem der folgenden Flughäfen landen, um nach Padang (PDG) weiterzureisen:
- Jakarta (CGK) – Soekarno–Hatta International Airport
- Kuala Lumpur (KUL) – Kuala Lumpur International Airport
- Singapur (SIN) – Changi International Airport
Sobald du am Minangkabau International Airport (PDG) in Padang ankommst, kümmern wir uns um deinen Transfer ins Resort.
Routen & Airlines:
- Ab Kuala Lumpur (KUL): Direktflug nach PDG mit AirAsia
- Ab Jakarta (CGK): Flüge nach PDG mit Lion Air, Garuda Indonesia oder Citilink (Garudas Low-Cost-Partner)
- Ab Batam (BTH) (45 Min. Fährfahrt von Singapur): Flüge nach PDG mit Lion Air, Garuda Indonesia oder Citilink
- Ab Bali (DPS): Via Jakarta nach PDG mit Garuda Indonesia
Ankunfts- & Abreisezeiten:
- Späteste Ankunft in PDG: Empfohlen bis 19:00 Uhr, um den 06:00-Uhr-Transfer am nächsten Morgen zur Mentawai Fast Ferry zu ermöglichen.
- Früheste Abreise ab PDG: Empfohlen ab 11:00 Uhr am Tag nach dem Resort-Check-out. Plane bitte 2 Stunden für den Flughafentransfer ein.
Hilfe bei Inlandsflügen:
Falls du Schwierigkeiten hast, Inlandsflüge direkt mit internationalen Kreditkarten zu buchen, empfehlen wir Nusatrip.com, Expedia.com oder Skyscanner.
Surfboard-Bag-Regeln:
- International: Wir empfehlen Emirates (von der US-Ostküste und Europa) oder Singapore Airlines (von L.A.). Ab Australien ist Garuda eine gute Wahl. Diese Airlines erlauben Surfboards als aufgegebenes Gepäck.
- Innerhalb Asiens:
- Garuda: Surfboards fliegen kostenlos.
- AirAsia: Berechnung nach Gewicht, zahlbar bei Buchung (oder online im Voraus). Achtung: Am Schalter 4-fache Kosten.
- Lion Air: 1 Surfboard pro Person frei, solange es ins Gepäcklimit passt.
Hotel in Padang:
Aufgrund der frühen Fährabfahrten und späten Rückkehr nach Padang empfehlen wir:
- Mercure Hotel (4★): Komfortable Zimmer & bestes Frühstücksbuffet am frühen Morgen. Bitte mindestens 3 Monate im Voraus buchen.
- Alternative Budget-Optionen: Plan B Hotel oder Budget Hotel – beide direkt gegenüber dem Fährterminal.
Flughafen – Resort Rücktransfer
Ankunft in Padang
Gäste werden am Minangkabau International Airport (PDG) abgeholt – egal, wann euer Flug landet. Von dort werdet ihr zu eurem Hotel in Padang gebracht, um euch nach der Anreise zu entspannen.
Abholzeit: morgens um 6:00 Uhr für den Transfer zum Mentawai Fast Ferry Terminal.
Fährabfahrt: 6:30 Uhr von Padang nach Sikakap (ca. 4,5 Stunden Überfahrt).
Unterkunft in Padang
- Empfehlung: Mercure Hotel – unsere Top-Empfehlung.
- Alternativen: Plan B oder Budget Hotel (direkt gegenüber vom Fährterminal).
Inklusive Transfers
- Abholung am Flughafen (inkl. kaltem Bier zur Begrüßung)
- Klimatisierter Shuttle vom Hotel zum Fährterminal (5 Minuten Fahrt)
- Fährüberfahrt Padang → Sikakap
- Speedboat-Transfer Sikakap → Macaronis Resort (ca. 1 Stunde)
- Hafengebühren sowie Handling für Gepäck & Surfboardbags
Alternative Überland-Transfers
Sollte eine Speedboat-Fahrt wetterbedingt nicht möglich sein, wird ein Landtransfer organisiert.
Die Fahrt erfolgt mit lokalen Fahrern per Motorradtaxi durch Dschungel und kleine Dörfer. Es wird empfohlen, nur leichtes Handgepäck mitzunehmen.
Mentawai Fast Transfers
- Die Mentawai Fast verkehrt wöchentlich freitags nach Sikakap (anschließend 1 Stunde Speedboat zum Resort).
- An Bord gibt es Snacks und einen Film.
- Transfer erfolgt mit der „Surfalot“, einem 11,5 m Katamaran mit einer Reisegeschwindigkeit von 25 Knoten.
Kombi mit Charterboot
Das Macaronis Resort lässt sich mit Bootstrips kombinieren. Pick-ups und Drop-offs hängen von der Route des jeweiligen Charteranbieters ab.
Speedboat-Charter
Private Speedboat-Transfers außerhalb des regulären Fahrplans werden vom Macaronis Resort nicht angeboten.
Vorbereitung für die Mentawais im Macaronis Resort
Resort-Inklusivleistungen
- Mahlzeiten: Frühstück, Mittag- und Abendessen
- Trinkwasser: Gefiltertes Wasser während des gesamten Aufenthalts
- Handtücher: Pool- und Badetücher inklusive
- WLAN: Kostenlos für Gäste verfügbar
- Schnorchel-Ausrüstung: Für alle Gäste vorhanden
- Lern-Surfboards: Soft-Tops für Anfänger
- Kayaks, SUPs & Angelausrüstung: Kostenfrei nutzbar
- Snacks & Getränke: Verschiedene Snacks, Softdrinks und Bier käuflich erhältlich
- Wäscheservice: Für euren Komfort
- High-Performance Firewire Surfboards: Gegen Gebühr ausleihbar
- Zigaretten & Feuerzeuge: Vor Ort erhältlich
Packliste für eure Reise
- Dokumente: Reisepass (mindestens 6 Monate gültig), Kreditkarten (Visa/Mastercard), Indonesische Rupiah für Ausgaben
- Kleidung: Tropische Kleidung, leichte Regenjacke, Badesachen, Flip-Flops, Hut, Sonnenbrille
- Toilettenartikel & Medikamente: Mückenschutz, Sonnencreme, persönliche Medikamente, Erste-Hilfe-Set (Pflaster, Desinfektionsmittel), Mittel gegen Reisekrankheit oder Durchfall
- Surf-Equipment: Surfboards, Finnen, Leash, tropisches Wachs, Rashguards, Ohrstöpsel, Ding-Repair-Kit, Surf-Hut, Helm, Reef-Booties
Für die Fährfahrt
- Bereitgestellt: Trinkwasser, leichter Snack, Toilettenpapier
- Empfohlen mitzunehmen: Buch, iPod/Musik, Mittel gegen Seekrankheit, Kamera
Im Resort
- Stromversorgung: Das Resort läuft über Dieselgeneratoren; zweimal täglich gibt es kurze Strompausen (ca. 15 Minuten). Bringt Adapter (indonesischer Stecker mit 2 runden Pins) sowie ggf. Überspannungsschutz für sensible Elektronik mit.
- Medizinische Versorgung: Vor Ort gibt es keine medizinischen Vorräte – bringt benötigte Medikamente unbedingt selbst mit.
- Mücken & Malaria: Sprecht mit eurem Arzt über Malaria-Prophylaxe und verwendet Repellent.
- Reisedurchfall: Nur Flaschenwasser trinken, Leitungswasser meiden. Probiotika oder Elektrolyte sind empfehlenswert.
Unterstützung für die lokale Community
Spenden: Freiwillig, aber sehr willkommen. Benötigt werden z. B. medizinische Utensilien, Schreibwaren, Kleidung und Spielzeug. Das Resort sammelt Spenden und übergibt sie an die Dorfschule zur Verteilung.
Mit dieser Checkliste seid ihr bestens vorbereitet, um im Macaronis Resort einen perfekten Mix aus Abenteuer und Komfort zu erleben – und das Maximum aus eurem Surftrip herauszuholen!
GT&C
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4. Bookings
To the extent that no further commitment periods have been agreed, the following shall apply: By filling in the booking templates and confirming the booking procedure, the Traveller/Group leader commissions LUEX to finalise the intermediated procurement with the Service provider. A confirmation of receipt from LUEX with respect to an order immediately after the Traveller/Group leader has transmitted the data does not constitute a binding confirmation of the intermediated travel-related products and services.
Immediately upon receipt of the booking, LUEX shall assess the availability of all the booked products and services from the Service provider/s. Following this assessment, the Traveller/Group leader shall be issued a booking confirmation. The Traveller/Group leader is obliged to check this confirmation carefully immediately upon receipt. If information appearing on the confirmation or in another document is incorrect or incomplete, the Traveller/Group leader is obliged to inform LUEX immediately - in text form if possible. Alterations at a later point in time can only be considered if LUEX could reasonably be expected to make such changes. Unreasonable alterations are such changes in particular that involve additional costs for LUEX, unless the Traveller/Group leader reimburses these costs.
A binding agreement between the Traveller and the respective Service provider shall only eventuate when the binding booking confirmation has been transmitted to the Traveller/Group leader; the automatic LUEX confirmation of receipt is not a booking confirmation.
The following applies when a Group leader makes a booking for several Travellers: With their booking, the Group leader confirms that they are permitted to legally represent the group members (Travellers) and that the Group leader is permitted to make and receive declarations on behalf of the group members. If travel vouchers are dispatched, they shall be sent solely to the Group leader for the whole tour group. Payments shall be processed exclusively through the Group leader with debt discharging effect.
The contractual obligation of LUEX is limited to the proper intermediation of the booked travel-related products and services. The contractual obligations of LUEX do not include the delivery of the booked product or service.
5. Payments, cancellation charges
LUEX is entitled to demand payment of deposits and outstanding amounts in accordance with the general terms and conditions as well as the terms and conditions of payment of the Service provider of the mediated product or service. Payment shall be collected as instructed by the respective Service provider. It is possible that the method of payment accepted by the Service provider may differ from the standard modes of payment used by LUEX or in Germany generally. The details are to be found in each of the offerings respectively. To the extent that nothing to the contrary has been agreed, the following shall apply:
Following receipt of the payment request, payment of the deposit indicated on the payment request is to be made in a single payment within one week by means of the payment method indicated. The deposit shall be at least 25% of the total price of the travel-related products or services that have been booked. The outstanding amount for the travel-related products or services is to be paid no later than 30 days prior to the commencement of travel as a single payment by means of the payment method indicated without any further request for payment. In the case of tour groups, the Group leader is responsible for ensuring consistent payment processing. The total price of a tour booked at short notice (within 30 days of tour commencement) is due immediately.
If due payments are not made or not made in full and the Traveller/Group leader does not pay after a reminder with a final due date, LUEX or the Service provider are able to withdraw from the particular agreement, unless LUEX or the Service provider is already responsible for a significant flaw, failing or shortcoming at this time. If the Traveller is responsible for the cancellation, LUEX or the Service provider can demand compensation in accordance with the agreed fixed rates for compensation. If nothing else has been stipulated within the offer/travel confirmation, the fixed rate in the event of the Traveller cancelling more than 30 days prior to departure is 25% of the price of the tour. The Traveller/Group leader is entitled to provide evidence of lower costs or costs that did not eventuate, while LUEX is free to calculate and demonstrate substantially higher costs.
LUEX assumes no currency risks. In order to minimise currency risks, LUEX shall exchange the travel payments received into the target currency of the country of the respective Service provider as soon as possible after receipt of payment. In the event of major currency fluctuations, the Traveller/Group leader shall indemnify LUEX against any proven currency exchange losses. Reimbursements shall be made solely by means of bank transfers in the currency of the recipient. Bank fees and charges shall be borne by the Traveller/Group leader.
If the Traveller/Group leader pays by bank transfer, LUEX can only facilitate a smooth booking process if the Traveller/Group leader uses the designated booking ID in the purpose field of the bank transfer which is specified in the request for payment. Otherwise LUEX may not be able to assign the payment to the correct booking. A failure to do that correctly can result in the cancellation of a trip in the worst-case scenario.
If the Traveller wishes to book not as a private individual, but as a business traveller acting on instructions or as a legal representative, this must be noted already during the booking process and cannot be subsequently altered. This can have taxation consequences and should therefore be carefully considered.
The customer shall receive a payment receipt in the form of a booking confirmation from LUEX showing the total price, either paid or to be paid to the Service provider.
6. Alterations, cancellations, reimbursements
In the event that a confirmed booking is modified or cancelled, LUEX is to be contacted as quickly as possible in this matter such that a possible solution can be sought in consultation with the Traveller/Group leader. Additional costs that result for LUEX or the Service provider shall be borne by the Traveller/Group leader, whereby LUEX reserves the right to invoice a minimum fee of €50 for changes demanded solely by the Traveller.
Should there be a modification or cancellation by LUEX / the Service provider, LUEX shall also contact the Traveller/Group leader as soon as possible and seek a possible solution.
LUEX notes explicitly that as an intermediary LUEX cannot assume responsibility for the performance of the Service provider. In particular, LUEX offers individual travel-related products and services to exotic destinations. The Traveller recognises that booking and processing these products and services are more difficult and that a higher degree of flexibility is expected of these than for mass tourism.
7. Complaints and ratings
Should the Traveller be dissatisfied with an aspect of the travel-related product or service received in a particular case and wish to submit a complaint, they are to approach the Service provider or their representative directly at the location during their current stay so that this person can attempt to solve the problem. LUEX recommends notifying the Service provider in text form that documents the shortcomings, if possible with the aid of photos.
If the problem cannot be resolved during the stay, the Service provider must be contacted within 30 days of returning from the trip. The Service provider should then respond to the correspondence according to the applicable laws and regulations. Receipt should be confirmed in 14 days and a full response received within 28 days. If this is not the case, an explanation for the delay should be received from the Service provider.
Should the travel-related product or service not match the description on the LUEX platform, the customer must approach the Service provider or their representative directly at the location during the customer's stay. LUEX shall support customers with respect to their complaint. LUEX is to be informed of the facts involved in the situation as soon as possible in order to be able to assist in finding a solution.
The Service provider is to be contacted immediately in the event of flight or transportation problems. Customers are to check information and the general terms and conditions given to customers via the Service provider before the commencement of travel.
8. Visa, passport and travel regulations
The Traveller/Group leader shall pay attention to the special visa, passport and travel regulations for the Travellers and their country of destination. LUEX makes every effort to inform customers as comprehensively and accurately as possible. To the extent that LUEX draws attention to particular details, this can only be considered as non-binding information. Considering the high number and frequency of possible amendments to regulations, Travellers/Group leaders are requested to contact the relevant embassy/consulate for the particular destination. In this respect LUEX can assume no responsibility whatsoever for any assurance, guarantee, currency or accuracy of the information. The information provided by Travellers’ ministries of foreign affairs are a reliable source with respect to many travel destinations.
It is the sole responsibility of the Traveller/Group leader to ensure that all Travellers are in possession of all requisite travel documents (passport, Visa, etc.) at the commencement of travel and that all Travellers fulfil the health requirements.
9. Insurance
To the extent that it is not expressly offered, insurance cover does not constitute part of the travel-related products and services offered. LUEX recommends that customers take out travel insurance, in particular travel cancellation cost insurance and in certain circumstances overseas travel insurance, including an overseas health cover component. LUEX names a reliable partner offering the relevant insurance policies to its customers at: http://www.luex.com/info/insurances.html.
10. Liability, responsibility
LUEX depends on the information provided to it by the Service providers with respect to the details of the travel-related goods and services. LUEX has only extremely limited opportunities to check such information with respect to their accuracy and completeness. Consequently, LUEX is unable to provide any guarantees or assurances with respect to the completeness, accuracy or currency of such information. The same applies for any other information made available by third parties.
LUEX is not liable for the availability of the travel-related product or service at the time of booking or for the performance of the booked travel-related product or service by the Service provider.
Within the scope of its performance obligations, LUEX is only liable for any losses that may result in the following cases, irrespective of legal grounds: The statutory regulations shall apply with the following restriction: Liability or minor negligence on the part of LUEX or its vicarious agents is excluded, provided that neither an essential contractual obligation was breached nor is there a case of initial incapacity, impossibility or default on the part of LUEX. Otherwise liability is limited to the value of the travel-related products and services booked, in any case however to predictable and typical losses. The exclusions of liability or facilitation shall apply in the same manner to the executive bodies of LUEX, as well as to their vicarious agents.
Travellers and Group leaders shall be liable to LUEX for each and every reservation/booking that is made in bad faith or with deceitful intent or with erroneous or incomplete personal data. The opportunity to book travel-related goods and services may only be utilised in order to make legal bookings as a Traveller or as a Group leader for a third party. At the same time, in utilising the offerings the Group leader guarantees that they are authorised and are permitted to act in the name of fellow travellers. In the event that there is a breach of these guarantee, the Group leader is liable without limitation to LUEX and their respective Service providers for the losses resulting from the aforesaid person’s actions.
In many countries there are safety standards that differ from those generally found in Europe, Australia or the USA. Travelers/Group leaders are strongly encouraged, also in their own interest, to access information once again immediately before commencing travel in accessible sources, such as the internet pages of the Foreign Office, with respect to changes in the travel regulations and safety warnings for the country of destination.
11. Final provisions
Should business terms and conditions or parts of the agreement be or become invalid, the validity of the remaining parts of the agreements shall not be affected.
Amendments or additions to all agreements, including a divergence from these general terms and conditions, are only possible in text form (written, by fax or e-mail). Oral agreements require written confirmation to be valid.
All communication between LUEX and a Traveller/Group leader is to be undertaken by e-mail if possible. The Traveller/Group leader therefore promises to receive and read e-mails and implement the information/instructions from LUEX accordingly. LUEX must be informed immediately of changes in contact details.
All contractual relations between LUEX, its customers and Service providers are subject exclusively to German law - with the exception of the UN Contract for the International Sale of Goods (CISG) convention. Köln shall be the mutually agreed place of jurisdiction for non-German Travellers.
Operator's address
Macaronis ResortPadang Sumatera Barat 25391
Indonesia
Operator's GT&C
AMENDMENT DUE TO COVID-19: If your booking is scheduled to commence between July 10th, 2020, and February 25th, 2021, you are hereby provided additional flexibility to reschedule your booking up to 14 days before Commencement with no rescheduling fee or other penalties applicable if having a COVID-19 related complication affecting your ability to travel. In such circumstances, your deposited money shall be applied as a credit to be used toward a future booking.
1) Validity and Definitions. Macaronis Resort is owned and operated by the Indonesian Company with the trading name “PT. Internusa Bahagia”, and “we”, “our”, “us”, “the Company”, refers to the Company, its agents, representatives, servants, contractors, and employees. Prices on our website are based on costs and exchange rates current at the time of publishing. The “Client” refers to “you”, “your”, “yourself”, and any party traveling with “you”. “Commencement” or “Commencing” is defined as being the start date of your packaged trip. We reserve the right to alter prices at any time pursuant to the terms and conditions contained herein. Prices and itinerary dates are indicative only and shall not be binding upon us until the Client has paid in full. All published information is accurate to the best of our knowledge at the time of publishing, but please be aware that changes to our trip itineraries can and do occur. We will make every effort to keep the Client informed of any changes, but we cannot be held liable for any alterations or omissions to published itineraries. Please refer to our website (www.macaronisresort.com) for the most up to date prices and information.
2) Booking. To secure a booking more than 60 days before Commencement, the Company requires a non-refundable deposit payment of 30% of the total packaged trip price. If there are less than 60 days remaining until Commencement, then we require full payment at the time of booking. A booking is accepted and becomes confirmed upon us receiving payment in full. It is at this point that a contract between us and the Client comes into existence. Before your booking is confirmed, we reserve the right to decline any booking at our discretion, and upon doing so the Company shall be liable to refund any deposited money. The contract is between the Company and the Client, being the person named on the booking confirmation. The contract, including all matters arising from it, is subject to Indonesian law and the jurisdiction of the Indonesian Courts. No employee, contractor, or sub-contractor of the Company, other than a director has the authority to vary or omit any of these terms or promise any discount or refund to any Client.
3) Payment. Payment for your holiday including all money due must be paid to the Company not later than 45 days before Commencement. We will notify you by email 60 days before Commencement, giving 15 days for the balance payment to be made. Upon failure of balance payment to be made within this period the Company reserves the right to treat the booking as canceled and the Client shall be deemed to have forfeited any deposited money paid.
4) Cancellation. All booking payments made to the Company are non-refundable. If a trip is canceled for reasons outside of the control of the Company, for example, due to the occurrence of a natural disaster, an act of terrorism, civil unrest, an act of fraud, or any other act or occurrence causing legal incapacity of the Company to deliver on its part, then the Company will endeavor to reschedule your booking to such time that the Company can deliver, and the Client accepts this potential disruption and shall not hold the Company liable in any way. In extreme circumstances where the Company may ultimately be unable to deliver its services, then the Client accepts this risk and shall not be entitled to seek compensation in such a situation occurring. No refunds shall be payable if you fail to arrive at the transport link at the agreed time and date provided, or if you voluntarily leave a trip for any reason after the trip has begun or if you cannot fulfill your planned trip and/or activities due to injury or illness. No refunds will be payable for any accommodation, transport, activity, meals or services not utilized. Travel insurance is compulsory for all visitors to cover unforeseeable circumstances such as injury, illness, family emergency, flight cancellations, etc (see Clause 8).
5) Rescheduling. If you wish to reschedule you must contact us as soon as possible. A request to reschedule your booking must be made in writing with at least 90 days minimum notice before Commencement by way of email, and no rescheduling fee shall apply. If a request is made to reschedule with less than 90 days before Commencement, but with a minimum 60 days’ notice by way of email, a rescheduling fee equal to 25% of the paid deposit shall apply. If a request is made to reschedule with less than 60 days before Commencement, but with a minimum 45 days’ notice by way of email, a rescheduling fee equal of 50% of the paid deposit shall apply. Rescheduling is not possible less than 45 days before Commencement.
6) Substitution of a Client. If any member of a group is prevented from traveling for any reason, the Company may at its discretion, approve a transfer of the booking to another suitable person provided that written notice is given at least 7 days before Commencement. No fees will be imposed for this change and the Company shall not be liable for any increase in costs relating to services not directly provided by the Company.
7) Surcharges. Prices on our website that are not quoted in local currency are based on recent currency conversion rates and are not reflective of our true operational costs which are in Indonesian Rupiah. The Company reserves the right to add a surcharge where appropriate to take into account extreme fluctuations in currency exchange rates, a sudden increase in government taxes on the goods or services we provide, or a sudden increase in fuel, or other operational costs. However, if the total cost increase is more than 10% of the total packaged trip cost, the client may opt to cancel the booking within 7 days of notification of the surcharge, and the Company shall be liable to pay the client a full refund of all money paid.
8) Travel Insurance. The Client agrees to take out appropriate travel insurance applicable prior to and during a trip organized by the Company. The Client agrees that it is mandatory that their travel insurance policy covers adequate personal accident and medical evacuation. The Client is responsible for repatriation expenses, as well as cancelation, change fees (see Clause 5), curtailment, loss of personal effects, and all other expenses that might arise as a result of loss, damage, injury, delay, or inconvenience occurring to the client. The Client, together with their personal property including baggage, are at all times solely at their own risk. Clients are wholly responsible for arranging their own travel insurance. When purchasing insurance; the client is responsible to ensure that there are no exclusion clauses that may limit protection for the type of activities undertaken during their trip. The Client agrees to provide us their travel insurance provider and policy identification number before visiting and the Client agrees to bring a printed copy of their travel insurance certificate with them while visiting.
9) Passport, Visa, and Vaccinations. It is the responsibility of the Client to be in possession of a valid passport with a minimum of 6 months’ validity, visa permits, inoculations, and preventative medicines, as may be required for the duration of the trip. Information about these matters or related items is given in good faith but without responsibility on the part of the Company.
10) Responsibility. The Client acknowledges that participating in our trips requires a degree of flexibility due to the remote location, and understands that the itinerary of a trip, accommodation, and modes of transport are subject to change without prior notice due to circumstances beyond the control of the Company. Should the Company deem it advisable to amend an itinerary for any reason, it may do so by shortening, varying, or re-routing any trip. The client will be bound by these changes and will not hold the Company liable for any perceived loss of enjoyment that may result from such changes. While traveling with the Company, the Client will be bound to accept the authority of the Company at all times. You are aware that travel within a group may involve compromise to accommodate the diverse desires and physical abilities of other group members. The Client submits to the authority of the Company to decline, accept, or retain any person as a member of the group at any time, if the Company believes it is acting in the best interests of the group as a whole. The Client acknowledges that the Company contracts with a network of companies, government agencies, and individuals to assist in the running of its trips. To the best of the Company’s knowledge, these third parties are qualified to perform the duties they are contracted to perform. However, the Company will not be held liable for any injury including death, damage, loss, financial loss, delay, or irregularity that may occur due to the behavior of these third parties. The Company does not accept responsibility or liability for any client who contravenes any law or regulation. No employee, contractor, sub-contractor, servant, or agent of the Company has authority to vary these conditions. This agreement is governed by the laws of Indonesia.
11) Expectations. The Company does its utmost to ensure you a rewarding and enjoyable travel experience with us. In the case where we offer coaching and guiding we also endeavor to provide you with the best possible experience. We understand that expectations vary from person to person, however, and we cannot guarantee to meet all the expectations of the various people who attend our trips. By agreeing to these terms and conditions you accept that the Company will not be held liable if our trips do not meet your expectations. This includes, but is not limited to, meeting your expectations regarding the quality or quantity of waves, beaches, or the quality or quantity of coaching and guiding, the quality or type of accommodation, the standard or type of transportation, the style of trip leadership and organization, and the extent of your improvement in surfing whilst on a trip with us.
12) Dangers. Traveling with the Company may involve risks above and beyond those encountered on a more conventional holiday. The vacations we offer may involve dangerous activities including road travel, boat travel in open ocean swells, trail biking, canoeing, surfing in large swells, all of which have inherent risks and dangers that can result in serious injury or death. Our employment of hosts and guides can by way of experience and knowledge endeavor to reduce some of these risks, but the risks remain inherent in the activities. You must be prepared to accept the risks associated with these activities if you attend our trips. Our vacations may also involve dangers due to the remoteness of our resort location. We visit some geographical regions where, among other things, the standard of accommodation, transport, safety, hygiene, cleanliness, medical facilities, telecommunications, and infrastructure may not be of the standard that you are used to or would find on a more conventional holiday. The safety of roads and the standard of driving practices may also be lower in some of these regions relative to what you are accustomed to. Although we do our utmost to ensure that our drivers adhere to local driving laws and drive carefully and safely, we cannot guarantee your safety while driving with us and the Company will not be held liable for any loss resulting from road accidents that may occur during your travels with us. By agreeing to these terms and conditions you accept the risks outlined in these terms and conditions and fully assume the risks of traveling with the Company. You agree to release the Company from any liabilities connected to these risks.
13) Release of Liability, Waiver of Claims, Assumption of Risk, and Indemnity Agreement (hereinafter referred to as the “Release Agreement”).
By agreeing to this Release Agreement you will waive certain legal rights, including the right to sue. Please read carefully!
To: Macaronis Resort (PT. Internusa Bahagia, the Company), and its directors, officers, employees, agents, representatives, servants, independent contractors, subcontractors, representatives, sponsors, successors, and assigns (all of whom are hereinafter collectively referred to as “the RELEASEES”).
Assumption of Risk. I, the client am aware that surfing and any other activities offered by the Company involve the risk of injury including death. I am aware that there is a risk of negligence by the Company and/or the trip operator, including the failure by the Company and/or the trip operator to safeguard or protect me from or warn me of the risks, dangers, and hazards of activities including road travel, sea travel, surfing, boating, and other adventure/water sports activities. I freely accept and fully assume all risks, dangers, and potential hazards associated with participating in a trip to Macaronis Resort and the possibility of loss, personal injury, or death resulting there-from. In consideration of booking a trip to Macaronis Resort, I hereby agree as follows:
a.) To waive any and all claims that I have or may in the future have against the RELEASEES and to release the RELEASEES from any and all liability for any loss, damage, expense or injury including death, that I may suffer or that my next-of-kin may suffer as a result of a trip to Macaronis Resort, due to any cause whatsoever, including negligence, breach of a duty of care, on the part of the RELEASEES, and further including the failure on the part of the RELEASEES to safeguard or protect me from or warn me of the risks, dangers, and hazards of participating in a trip to Macaronis Resort;
b.) To hold harmless and indemnify the RELEASEES from any and all liability for any property damage or personal injury including death to any third party resulting from my participation in a trip to Macaronis Resort;
c.) This Release Agreement shall be effective and binding upon my heirs, next-of-kin, executors, administrators, assigns and representatives, in the event of my death or incapacity;
d.) This Release Agreement and any rights, duties, and obligations as between the parties to this Release Agreement shall be governed by and interpreted solely in accordance with the laws of Indonesia and no other jurisdiction; and
e.) Any litigation involving the parties to this Release Agreement shall be brought solely within Indonesia and shall be within the exclusive jurisdiction of the Courts of Indonesia.
Dein persönlicher Experte für diesen Trip
Bernardo Ralão ist entlang der portugiesischen Küste aufgewachsen und hat dort jeden Swell mitgenommen, bevor er seinen eigenen Weg mit einem Surf-Coaching-Projekt und einer Surfschule eingeschlagen hat. Er lebt den Surf-Lifestyle komplett — von feinster Technikfeile über Nerd-Talk zu Board-Designs bis hin zum Scouting neuer Breaks und der Planung der nächsten Mission. Für ihn ist Surfen der perfekte Mix aus Progression, Kreativität und Abenteuer. Seine liebsten Sessions? Die, die er mit Freunden in Portugal teilt.
Warum du bei uns buchen solltest
Convenient bookingsConvenience with a Personal TouchGreat AvailabilitySafe and Secure BookingsBest Price Guarantee
Finest SelectionRemote and uniqueBespoke high-end tripsCrafted for ultimate satisfaction
Objective ExpertsKnowledgeableIndependentExcellent
Wall of Fame – Wenn sie uns vertrauen, kannst Du es auch
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