Entdecke den Surf
LowPressure Stormrider Surf Guide says
Located in western Mexico on the Pacific Ocean, the State of Nayarit is an extremely scenic area, with lush tropical jungles, mangroves and deciduous forests lining the coast. To the east and south lie high volcanic mountains, from which several rivers flow to the ocean, cutting the landscape into valleys and deep gorges along the way. Mostly undeveloped, the coastline of Nayarit has attracted hardcore surfers since the late ‘60s. For those pioneers, the chance of scoring an epic session at San Blas´ Matanchen Bay, known as being the longest right in the world, was worth the suffering inflicted by the “jejenes” (local sand flies) & mosquitoes. But things have changed with the fast rise of Puerto Vallarta, once a tiny fishing village in the neighbouring state of Jalisco, now attracting 500,000 tourists each year.
Find more general info about when to go and statistics on the Low Pressure’s Stormrider Guide’s website.
Surfing and Surf Lessons: ride the waves in warm and beautiful waters
Surf Lessons
You can surf nice waves during the fall and winter (November to March). The surf point is located 2 min away walking out of Xinalani, on your left hand side when facing the ocean, beyond that big human profile rock. Whether you’re a beginner or a seasoned surfer, you will enjoy this beautiful sand break producing small to medium sized waves, breaking leftwards.
Beginner
Be cautious, and ask the locals for help in case of doubt as there are a few rocks on the right hand side of the spot, when facing the beach from the water. They are not too dangerous because they are not in your way if you follow the wave. If you are a complete beginner, make sure you take a lesson as you’ll be better off under the guidance of a pro. If you fall off your board in the rocky bottom area, make sure you do not step on the rocks, but swim back to your board. It may make you feel safer and more comfortable to wear surf booties or water shoes so as to avoid any risk of cut feet.
Our Lessons Are...
Very personalized and detail-oriented experiences. Once on the beach, the instructor will start with a quick stretch targeting the areas of the body you will use during the lesson. After going over ocean conditions for the day, you will get a sand practice of basic paddle and stand-up techniques that will prove useful once in the water to increase your wave catching and cultivate a hunger for surfing. You will also learn valuable tips on how to conserve energy and improve stamina. After the lesson, the instructor will analyze how you did and share with you a few dos and don’ts to help you next time you’re out surfing.
We have the following board inventory immediately available on property:
3 short boards for intermediate and advanced surfers
• one 6. 1 feet short board
• one 6. 2 feet short board
• one 6. 6 feet short board
4 long boards
• two 9.2 feet long boards
• two 8.4 feet long boards that can also be used as paddle board
A private english speaking surf instructor is available upon request, he’s an external purveyor, so we need to book him ahead of time.
What’s the spot like?
It’s immediately accessible from Xinalani, you just have to walk out of your room, down to the beach, paddle out, and you’re on the point. The wave is a left breaker, pretty mellow, not too fast, not too slow, it’s great surf. On an average day, you will get 4-7 ft waves. On a very good day you can get some pretty serious over head surf. Even on a bad day, there is enough swell to surf, beginners and intermediate surfers enjoy themselves a lot here. The beach is wide and sandy with palm trees. To get frequently updated surf reports and swell statistics, please visit www.buoyweather.com, surf-forecast.com any other qualified swell forecast website.
Rocky or sandy bottom?
There are a few rocks on the right hand side of the spot, when facing the beach from the point. Definitely not too dangerous though, because they are not in your way if you follow the wave. If you are a complete beginner, and fall off your board in the area with a rocky bottom, make sure you do not step on the bottom, but swim back to your board. It may make you feel safer and more comfortable to wear surf booties or water shoes so you avoid any risk of feet cut.
Must be crowded?
Surprinsingly not. Perhaps because it’s only accessible by boat. There’s been an international surf contest that locals ran two years in a row, but they don’t anymore. Week-ends (Saturdays and Sundays) are a little busier with up to 10-15 people on the water, depending on the forecast, mostly guys coming from old town PV (Puerto Vallarta). On a typical week day, there’s 2-5 people on the water. The atmosphere is very laid back, no localism, nor territorial BS. You get to hang out with a lot of local kids from Quimixto who run to the beach with their boards under their arm right after the elementary school bell rings.
Mac and Randy, two gringos that have surfed Quimixto for more than 20 years are always there. Mac’s from Santa Cruz, CA but he’s lived in Mexico his whole life. Randy works in the fire department in Lake Tahoe. They both have a lot of free time to enjoy the good life. They rent a house right on the beach, and always have great beach music on. Mac will tell you about epic double over head days at Quimixto with a sparkle in his eye, and he will show you where to wait for your wave, where you’re sure to be right on the point. He’s done a great job educating local kids with solid surfer values such as taking turns, respecting one another, and taking care of the environment.
Any board rentals and surf instructors available?
We have the following board inventory immediately available on property:
3 short boards for intermediate and advanced surfers
• one 6. 1 feet short board
• one 6. 2 feet short board
• one 6. 6 feet short board
4 long boards
• two 9.2 feet long boards
• two 8.4 feet long boards that can also be used as paddle board
To guarantee the best surf experience, we recommend you bring your own board. A private english speaking surf instructor is available upon request, he’s an external purveyor, so you need to book him ahead of time. Should you require a specific board size or shape, please email us at reservations@xinalaniretreat.com at least two weeks before arrival so we have time to look for it with our usual providers.
Why does it work in the winter but not in the summer?
That’s the typical conversation most surfers have while standing on the beach after an epic session.
During the winter, most storms and weather phenomenon in the Pacific Ocean are located in the northern hemisphere, but during the summer, it’s the other way around, all storms take place in the southern hemisphere of the planet. Big storms mean strong winds, that generate movement on the water. The swell travels fast, and if it does not meet an obstacle, it will hit the shore a few days after the storm. So it’s easy to forecast surf conditions.
When facing north from Xinalani beach, there is no geographical obstacle to let the swells enter the bay in that direction. Punta Mita, the northern point of the bay could be an obstacle, but Quimixto is a little bit west of the northern axis that intersects with Punta Mita. However, Xinalani is protected from south swells by Banderas Bay south point: Cabo Corrientes. So, no surf after March, but there’s still plenty of yoga and other things to do. See our Activity list.
- Coaching
- Guiding
- Board Verleih
- Flughafen Transfer
Deine Unterkunft
- Familien
- Paare
- Alleinreisende
- Gruppen
- Anfänger
- Longboarder
Xinalani Retreat is set amongst 10 acres of splendid unspoiled jungle on the southern shore of Banderas Bay. Only 12 miles south of Puerto Vallarta International Airport (PVR). Our 250 yard wide pristine sand beach can be accessed solely by boat. We can arrange a personalized special service for guests who want to be escorted from the airport to the eco-resort.
All accommodations at Xinalani are ocean front. The rooms are spacious, palm-thatched cabins floating on stilts. Xinalani has 23 rooms, with a total capacity of 54 people. Our suites and rooms were designed with refined elegance and built and furnished by local artisans. Their cozy interiors inspire feelings of calm and serenity.
We have 4 categories of rooms you will have to chose from: the Eco Chic and Petite Suites, the Deluxe Rooms and the Shared Rooms (Small and Big Palapa). They differ by their size, their bedding options, their location on the property and their amenities.
Eco Chic Suite
Our most luxurious & spacious private casitas with spectacular views to beach & ocean.
The Eco Chic Suite is our higher-end room. They are characterized by a spectacular ocean view, and a unique zen-chic setting. They are equipped either with one king size bed, or two double beds. All Eco-Chic suites are 525 sq ft, they have a private terrace, a hammock, a sitting area, a private bathroom and a closet. They have luxurious amenities, and amazing settings, their privileged location on the property gives them the best view. All beds have pillow top mattresses, and gorgeous mosquito netting All rooms have a safe locker to deposit valuables. Hot water is available in all rooms.
There is a total of 8 Eco-Chic suites (4 suites are equipped with two double beds and 4 suites are equipped with one king size bed). Suite 1, 3, 5 and 7 are equipped with two double beds. Suite 2, 4, 6, and 15 are king size beds suites. Eco Chic Suites guests don’t get access to Wi-Fi from their room but they generally don’t mind walking to the dining patio or reception.
Petite Suite
Cozy and private casitas with ocean and jungle views.
They are 400sq ft. and equipped with one king size bed or two double beds with pillow top mattresses, luxury linen and a beautiful silk mosquito netting, a private terrace with an Ocean and Jungle view, a hammock, a sitting area, a complete private bathroom and a closet.
There are 5 petite suites in total. two fo them with a king size bed (Suite 8 y 11), and the others (Suites 9, 10, y 12) with 2 double beds.
Petite Suites guests don’t get access to Wi-Fi from their room but they generally don’t mind walking to the dining patio or reception.
Deluxe Rooms
Cozy & beautiful views.Perfect for single travelers & young couples.
Deluxe rooms (260 sq ft) are cosy and perfect for single travelers, two friends, or budget-savvy couples. They feature either 2 single beds or 1 double bed. Spacious bathroom, open air shower and sitting desk. There are 8 Deluxe Rooms and they are located near the restaurant and beach club.
Deluxe Room guests don’t get access to Wi-Fi from their room but they generally don’t mind walking to the dining patio ore reception.
Small Palapa
Spacious, comfortable & elegant. Excellent choice for a group of friends.
The Small Palapa is a large room (650 sq ft) equipped with 4 high-quality single beds. Each bed has its mosquito net and a night stand. Located high in the mountain, this room is the closest to our yoga space the Jungle Studio. It has a large terrace, a hammock , a lounge to sit back and relax while you enjoy a beautiful view of the jungle and the sea. It has a complete luxurious bathroom with an outdoor shower . The Small Palapa is the best choice for a group of friends or a family. At the Small Palapa there is no wireless internet access, however our guests can walk to the front-desk or to the restaurant or the bar to surf the web.
Big Palapa
Best option for the budget-savvyroom_amenities_yoga and community seeker yogis.
Big Palapa is a dorm-style room (880 sq ft). It is spacious and cozy with two comfortable bathrooms. Each bed has its own mosquito net, a night stand and a large drawer under the bed. Big Palapa offers 2 bathrooms with hot water and amazing views to the ocean and the jungle. The guests don’t get access to Wi-Fi from their room but they generally don’t mind walking to the dining patio, the bar or the beach club to have free access to the internet.
Was dich erwartet
Vier Gründe das Xinalani zu wählen
- Erstklassige Ausstattung des Resorts
- Der exzellente Service genügt auch den höchsten Ansprüchen
- Weltklasse Yoga Klassen
- Eine Auswahl an tollen Aktivitäten, von urmexikanischen Ritualen bis zu Surfunterricht
Atemberaubende Aussicht auf den Pazifik
Lasse deine Seele baumeln und genieße den Luxus in einem exklusiven Resort direkt am Strand. Alle Yoga- Räume bieten dir eine spektakuläre Aussicht über das Meer und das ganze Resort ist naturverbunden angelegt, ohne dass du auf Luxus verzichten musst.
Xinalani bietet dir verschiedenste Retreats in exklusivem Umfeld. Die 4 Yoga- Räume sind voll ausgestattet mit Zubehör und Sound System. Oder erkunde das Resort mit seinen vielen Treppen und Aussichtsplätzen, von denen du die Wale vorbeiziehen siehst.
Kühle Drinks und leckeres Essen auf der Strand- Terrasse
Schlemme an regional inspirierter Küche und kühlen Drinks direkt auf der großzügigen Strand- Terrasse oder lerne im Beach Club Gleichgesinnte kennen. Die Lounge am Strand ist perfekt um beim sanften Klang der Wellen und chilliger Musik zu entspannen.
Egal welches Zimmer du wählst, alle Unterkünfte sind geräumig und haben einen wunderbaren Blick aufs Meer. Du kannst aus 4 verschiedenen Kategorien wählen, die sich nach Größe, Art des Betts, Lage auf dem Gelände oder ihrer Ausstattung unterscheiden.
Vielzahl an Aktivitäten, von Surfen bis Schwimmen mit wilden Delfinen
Langeweile kommt garantiert nicht auf! Du kannst aus vielen verschiedenen Yoga Klassen wählen, Dampfbäder nehmen, SUP oder tauchen gehen. Lerne surfen auf den Wellen vor dem Resort oder gehe auf eine Öko-Tourismus Tour und schwimme mit wilden Delfinen.
Auch Entspannung kommt nicht zu kurz. Direkt am Strand kannst du dich im exklusiven Spa verwöhnen lassen. Das Temerai (eine Art historisch- mexikanische Sauna aus Zeiten der Ureinwohner) solltest du auf jeden Fall probieren!
Xinalani Spa
Xinalani Spa will give lightness to your heart and do wonders for your body and soul. Take a massage, it’s an act of love to yourself; they release tension in your body and unlock your creative mind’s true potential. Subtle stimulation of the senses is the first step towards renewed sensuality and intimacy. Experience one of our many beauty and body treatments of Xinalani Spa, ranging from Reiki and Shiatsu to Hot Stone Therapy.
- Massages
- Special Delights
- Hot Stones
- Signature Treatments (Tequila Experience, 4 Hands, Day Spa)
- Body Treatments (Choclate Beauty, Mud Wrap, Coffee Sensuality, Body Polish, Sun Tan Prolonger)
- Beauty Treatments (Nourishing Facial, Hand & Feet)
Xinalani Facilities & Yoga Studios
At Xinalani, you will enjoy the closeness of the natural elements and the stunning views of the Pacific Ocean from all our Facilities & Yoga Studios. We are proud of our four dedicated yoga spaces, all fully equipped with props and sound system. We also have a very relaxing Spa and a Temazcal, ready to melt away all signs of stress from your body. And when it comes to Food & Beverages, don’t miss all the fun at our Restaurant, Bar and Beach Club, with all the folklore of the traditional Mexican recipes.
Restaurant
Our dinner patio is set at the edge of the ocean and bordered by lush jungle. Xinalani Restaurant offers a delicious and healthy menu. Enjoy breakfast, lunch and dinner on our beachfront terrace. Sit back, relax and relish a refreshing fresh made beverage. You will love the folklore and tasty ingredients of our original recipes.
Bar Lounge
Our beachfront chill out bar is a stylish fun area for everyone. Dance and celebrate life through your stay with us. Treat yourself to a variety of deluxe drinks and coktails. Enjoy your favorite music mixed with the sound of the waves. You will find our bar an excellent place to meet new people or simply relax and watch the world go by.
Beach Club
Enjoy a drink at our Beach Club while having a good time meeting new friends! During the day our Beach Club is the ideal place to take in the sun and relax on the beautiful and sandy beach. In the evenings it’s perfect to gather with your friends on the sand under the moon light. Let us arrange an unforgettable night around the bonfire.
Temazcal
A type of sweat lodge originated in ancient Mexico with pre hispanic indigenous people. Temazcal is an intense ritual that will challenge your body and train your mind for higher self-power. The word temazcal comes from the Nahuatl word temazcalli (house of heat). During the ceremony, a Shaman will guide you to purify your mind, body and soul.
Yoga
Sand Terrace
Yoga Space: Our 1,450 sqft sand terrace is a delightful alternative for up to 60 yogis. Practices there are naturally orchestrated by the flow of the waves. Amazing experience to compliment your stay with us and practice yoga near the natural elements. Keep your drishti on the pelicans flying by or the humpback whales.
Jungle Studio
Yoga Studio: Our flagship jungle studio with 2,160 sqft holds up to 60 yogis. A magnificent palm-thatched roofed temple built on top of the hill amidst the jungle, with amazing views of the ocean. It's made out of wood and blends with the trees. Rectangle shaped, it has walls that are useful for supporting students practicing inversions.
Greenhouse
Yoga Studio: Spectacular yoga space of 1,250 sqft which holds up to 40 yogis. The Greenhouse is enclosed and naturally warm, perfectly suited for the practice of all styles of yoga, including hot yoga. A big rectangle: the large side is facing the ocean. Mirrors designed for Bikram Yoga practice create an amazing feeling of space.
Meditation Cabin
Yoga Studio: This beautiful 590 sqft palm-thatched cabin can host up 25 yogi. You will be impressed by the amazing view of the bay. it is specially designed to host individuals and small groups in the practice of quiet meditation making it the perfect venue for a cosy yoga class. Equipped with mats, blankets, blocks and sound system.
Xinalani Activities
Xinalani Activities complement our guests’ stay with experiences for the mind, body and soul that open transformational opportunities. We have selected an array of add-ons that involve stress-relieving disciplines, mind-blowing adventures, and utter delight of the senses. Make sure you blend the colors for a fabulous retreat.
Temazcal Prehispanic Ritual
A temazcal is a type of sweat lodge which originated in ancient Mexico with Prehispanic indigenous people. During this solemn and symbolic ceremony, a Shaman will guide you through the antique protocol and invoke the four elements to purify your mind, body and soul. Challenge your senses, and inherit an ancient wisdom that will propel you forward, day after day.
Surfing and Surf Lessons
Whether you’re a beginner or a seasoned surfer, you will enjoy this beautiful sand break producing small to medium sized waves, breaking leftwards. Surfing season is during the fall and winter (November to March). The surf point is located 2 min away walking out of Xinalani.
Stand-up Paddle Board
Stand-up Paddle Boards are gaining popularity in the outdoors leisure world for they're really easy and fun to use and offer excellent fitness and core workouts. They are also a great way to practice yoga poses!
Yoga Classes
Breathe, meditate, stretch, and grow. Two daily yoga sessions are already included in your stay at Xinalani: one in the morning and one in the afternoon. Nevertheless you can continue to deepen your yoga practice by adding classes or specific tutorials to your schedule.
Kayak and Snorkel
Feel free to take the kayaks out for a ride and explore the coastline around Xinalani: small fishermen villages, hidden pristine beaches, etc.
Scuba Diving Trip
Discover the natural habitat of majestic giant manta rays, sea turtles and exotic tropical fish. Scuba Diving in Banderas Bay and Puerto Vallarta is an amazing and rewarding activity that you can experience during your stay at Xinalani. The boat will pick you up at the yoga retreat center in the morning and take you out for two immersions in the south of the Bay of Banderas.
Healthy Dining in Xinalani
Healthy Dining in Xinalani is one of our best features. Our menu is specially designed for yogis. Our meals are healthy Mexican gourmet style and include fresh fish, seafood, and on occasion chicken, as part of an balanced diet, perfect to support the needs of an active adult.
Recipes for body and soul
Xinalani’s cuisine takes the folklore and tasty ingredients of the traditional Mexican recipes and integrates them with an original accent into a healthy diet specially designed for yogis. Our meals are gourmet healthy style based on locally grown produce and freshly caught fish and seafood.
Xinalani Restaurant
Always selecting the best quality of products, Xinalani's chef opens the Restaurant doors three times a day, inviting our guests to a tasteful and unique food adventure. Everyday is a delightful surprise! Take a look at our sample menu.
Xinalani Bar
Play, dance & savor life! Our delicious beverages are designed for every moment of the day. You can start your day with an espresso or a cappuccino to awaken your senses. If you want to feel more energetic try our smoothies made with fresh fruit! How about a freshly cut coconut? Simply delicious! Leave your worries behind with cold beer or hand made cocktails for an afternoon drink. Say cheers at dinner with a glass of wine or champagne! And the list goes on and on.
Surf & Yoga Retreat
- 7 nights in a Deluxe Room
- Delicious healthy, gourmet Mexican breakfast, lunch, and dinner each day
- 1 daily courtesy margarita
- Round trip airport transfer
- 2 yoga classes per day
- 5 surf or stand-up paddle board lessons
- 1 complimentary use of surf or stand-up paddle board (2 hours) any time before or after your surf or SUP class
Singe Yogini Retreat
- 7 nights in the Big Palapa
- Delicious healthy, gourmet Mexican breakfast, lunch, and dinner each day
- 1 daily courtesy margarita
- 2 yoga classes per day
- 1 complimentary Into the Wild jungle trek
- 1 surf or stand-up paddle board lesson
- 2 complimentary uses of surf or stand-up paddle boards (2 hours each day)
- 2 complimentary 60 min deep tissue massages
- Round trip airport transfer
Summer Yoga Retreat
- Choose your favorite room category. Discounts apply on all room types
- 3 Healthy and delicious meals per day
- 2 Daily yoga classes with Xinalani Resident yoga instructors (optional)
Couples Retreat
- 7-night stay in our most spectacular Eco-Chic Suite
- Delicious breakfast, lunch, and dinner each day prepared around three key words: Healthy + Gourmet + Mexican
- Two complimentary sunset margaritas daily
- 1 bottle of Champagne in your suite upon arrival
- 1 bouquet of flowers
- One romantic dinner on the beach with a bottle of wine
- 2 Yoga classes per day suited to your level (beginners welcome)
- One Into the wild jungle trek
- Complimentary use of surf boards / stand-up paddleboards
- Shuttle service from and to the airport
- One 90 min couples massage
Girls Trip
- Seven-night stay in the Big Palapa
- Daily breakfast, lunch, and dinner, prepared around three key words: Healthy + Mexican + Gourmet
- One daily courtesy margarita
- Round trip airport transfer
- Two 60-min deep tissue massages
- Two yoga classes daily
- One complimentary Into the Wild jungle trek per group
- One surf or SUP lesson per person
- One complimentary uses of surf or SUP board per person
All room rates include
- 3 meals a day
- 2 daily yoga classes
- Taxes
- Safe deposit box
Not Included
- Additional alcoholic drinks
- Massages or other services available for an additional charge
- Staff gratuities
- Transport
Surf & Yoga Retreat
Puerto Vallarta is located in the Bay of Banderas, the second biggest bay in North America. Most people think that there’s never good surf inside a bay, they could not be more wrong. Xinalani gets a pretty reliable wave in the winter season from early November to late March. Its privileged geographical location and northwards orientation allows Xinalani to be hit by northern swells.
Single Yogini Retreat
This retreat is designed for women – also available for men – looking to escape to the warmth and serenity of tropical Mexico. Calm your mind and soothe your body with seven days of yoga, healthy-gourmet dining, meditation, and activities – all in the setting of a secluded beach accessible only by boat and surrounded by lush, mountain-jungle.
Reward your body, strengthen your spirit, and connect with yourself, surrounded with other yogis on a similar journey. The Single Yogini retreat was designed not only to offer respite from the stresses and stagnation of your normal routine but also to provide an opportunity to meet other health & yoga enthusiasts during your time here at the retreat center. Bask in the peaceful serenity of the jungle and our pristine beaches and connect with your peers all in one retreat.
Summer Yoga Retreat
Tone your body & brighten your life with a 7-night yoga retreat starting at US$849!* Experience a life-changing journey and discover the art of mindfulness in the setting of tropical paradise. Our yoga instructors will help you strengthen your body & mind, and our meditation instructors will help you quiet your soul. For the adventurous, experience incredible excursions like zip-lining through the jungle or swimming with dolphins in their natural habitat. Catch some waves at the break right out front, and improve your tan on our secluded beaches. Summer doesn’t get any better than this!
Couples Retreat
Celebrate your first yoga and surf retreat as a married couple or renew your vows. Ignite the spark by getting on board for an amazing adventure at Xinalani, the perfect love nest for you two to unwind and get grounded on the beach. Our romantic Eco-chic suite equipped with nothing but a high end king size bed, a hammock, a terrace, an open air shower and a wide window open to an ocean of shining stars will be a true cosy haven.
After long weeks of intense wedding planning, or after a busy daily routine you will enjoy this vacation to return to basic pleasures of the senses, and get back to healthy habits such as a delicious balanced diet, twice daily yoga, hike, surf, relaxing massages, long hours of private romance on a pristine beach, and sleep to the sound of the waves and humming of the jungle. This yoga honeymoon will also suit those who want to renew their spiritual vows.
Girls Trip
Gather the girls and pick a date for the trip of a lifetime! Build precious memories together while strengthening your body and enriching your spirit here in your very own paradise! Make yourself at home in our magnificent ocean front Big Palapa, a spacious and cozy dorm-style shared room that inspires community and friendship, with a great view of the jungle and the ocean and featuring comfy single beds, each with its own mosquito netting providing lots of privacy, and 2 bathrooms that can be co-ed or strictly for women.
For a seven-night stay only, you can take advantage of a great deal: Get 3 of your friends on board for a girls trip and the fourth person’ stay is on the house!* Because joy grows when shared, here’s your chance to enjoy a free trip to paradise with your best friends!
GT&C
LineUpEXplorers GmbH (hereinafter LUEX), Köln, provides an internet-based intermediary platform for global travel-related products and services. For this purpose LUEX operates a travel information, communication and booking system on the internet. This offers travel-related products, services, and information. These terms and conditions govern the use of the entire LUEX offerings, also in particular the booking of trips, travel components and services. LUEX reserves the right to make provision for supplementary terms and conditions for certain travel-related offerings or destinations. As LUEX acts only as an intermediary, the specific and general terms and conditions of any third party offering a product or service shall also apply additionally. In the event of conflicting conditions, the general terms and conditions of LUEX shall apply preferentially.
The parties to the legal relations shall be designated as "Travellers", with a person who also makes a booking for one or more Travellers designated as a "Group leader". The member of a tour group shall also be designated as a "Group member". "Service provider" designates a company or person that delivers the actual product or service - usually on location at the destination - that LUEX (Intermediary) offers to Travellers.
1. Intermediary platform operator designation and information
LineUpEXplorers GmbH (abbreviated as LUEX)
Managing Director Tim Heising
Court Registration: HRB 99297 Cologne
Lütticher Str. 10
50674 Köln
Germany
VAT ID No.: DE221867890
Telephone: LUEX general: +49 231 97676992
LUEX bookings Surf: +49 231 97676992
LUEX bookings Snow: +49 231 97676994
Fax: +49 231 58695399
Skype: LUEX general: luex-lineupexplorers
LUEX bookings Surf: luex-surf
LUEX bookings Snow: luex-snow
2. Website
The website constitutes the fundamental information that LUEX provides to Travellers. The offers, representations, data, software, images, illustrations and information are subject to copyright in virtually their entirety. To the extent that the design, photos, selection and manner of composition and preparation have been prepared by LUEX, the rights are held exclusively by LUEX. Large quantities of information, offers and images are delivered by third parties, in particular also by Service providers. This content is also legally protected by copyright, trademark and competition law and may not be copied, transmitted or used in any manner other than within the scope of the website without the prior express written authorisation of LUEX or the rights holder, if applicable.
LUEX shall make every effort to update information and prices at all times. Nevertheless, there may be differences due to the volume of data, information and parameters. Prices and specifications can be found based on the individually prepared offering. The booking confirmation and the price calculated for the Traveller are definitive.
LUEX is unable to monitor or check all information provided, especially links to other websites. LUEX is unable to maintain and update this content. In this respect, LUEX is unable to assume any responsibility.
3. Intermediary services
LUEX facilitates the provision of travel-related products and services by Service providers in the form of travel modules and services. LUEX is not a tour operator and does not deliver, own or control any of the travel-related products and services on offer. The travel-related products and services are delivered directly by the Service provider. The offerings provided by LUEX are intended for natural persons. In this context, the Traveller / Group leader making the booking must be at least 18 years of age. A Group leader aged 18 years or over must book for under-age travel companions. The offerings are primarily intended for Travellers from Germany. In utilising this offering, the Group leader making the booking promises that they are authorised to act on behalf of their travel companions, in particular to arrange travel-related services and to conclude contractual arrangements in the name of the Travellers. The Group leader is liable to LUEX as the joint and several debtor in addition to the individual Travellers for the payment of the travel-related products and services booked. Legally binding declarations received by the Group leader are deemed to have been received by all Travellers in the tour group.
4. Bookings
To the extent that no further commitment periods have been agreed, the following shall apply: By filling in the booking templates and confirming the booking procedure, the Traveller/Group leader commissions LUEX to finalise the intermediated procurement with the Service provider. A confirmation of receipt from LUEX with respect to an order immediately after the Traveller/Group leader has transmitted the data does not constitute a binding confirmation of the intermediated travel-related products and services.
Immediately upon receipt of the booking, LUEX shall assess the availability of all the booked products and services from the Service provider/s. Following this assessment, the Traveller/Group leader shall be issued a booking confirmation. The Traveller/Group leader is obliged to check this confirmation carefully immediately upon receipt. If information appearing on the confirmation or in another document is incorrect or incomplete, the Traveller/Group leader is obliged to inform LUEX immediately - in text form if possible. Alterations at a later point in time can only be considered if LUEX could reasonably be expected to make such changes. Unreasonable alterations are such changes in particular that involve additional costs for LUEX, unless the Traveller/Group leader reimburses these costs.
A binding agreement between the Traveller and the respective Service provider shall only eventuate when the binding booking confirmation has been transmitted to the Traveller/Group leader; the automatic LUEX confirmation of receipt is not a booking confirmation.
The following applies when a Group leader makes a booking for several Travellers: With their booking, the Group leader confirms that they are permitted to legally represent the group members (Travellers) and that the Group leader is permitted to make and receive declarations on behalf of the group members. If travel vouchers are dispatched, they shall be sent solely to the Group leader for the whole tour group. Payments shall be processed exclusively through the Group leader with debt discharging effect.
The contractual obligation of LUEX is limited to the proper intermediation of the booked travel-related products and services. The contractual obligations of LUEX do not include the delivery of the booked product or service.
5. Payments, cancellation charges
LUEX is entitled to demand payment of deposits and outstanding amounts in accordance with the general terms and conditions as well as the terms and conditions of payment of the Service provider of the mediated product or service. Payment shall be collected as instructed by the respective Service provider. It is possible that the method of payment accepted by the Service provider may differ from the standard modes of payment used by LUEX or in Germany generally. The details are to be found in each of the offerings respectively. To the extent that nothing to the contrary has been agreed, the following shall apply:
Following receipt of the payment request, payment of the deposit indicated on the payment request is to be made in a single payment within one week by means of the payment method indicated. The deposit shall be at least 25% of the total price of the travel-related products or services that have been booked. The outstanding amount for the travel-related products or services is to be paid no later than 30 days prior to the commencement of travel as a single payment by means of the payment method indicated without any further request for payment. In the case of tour groups, the Group leader is responsible for ensuring consistent payment processing. The total price of a tour booked at short notice (within 30 days of tour commencement) is due immediately.
If due payments are not made or not made in full and the Traveller/Group leader does not pay after a reminder with a final due date, LUEX or the Service provider are able to withdraw from the particular agreement, unless LUEX or the Service provider is already responsible for a significant flaw, failing or shortcoming at this time. If the Traveller is responsible for the cancellation, LUEX or the Service provider can demand compensation in accordance with the agreed fixed rates for compensation. If nothing else has been stipulated within the offer/travel confirmation, the fixed rate in the event of the Traveller cancelling more than 30 days prior to departure is 25% of the price of the tour. The Traveller/Group leader is entitled to provide evidence of lower costs or costs that did not eventuate, while LUEX is free to calculate and demonstrate substantially higher costs.
LUEX assumes no currency risks. In order to minimise currency risks, LUEX shall exchange the travel payments received into the target currency of the country of the respective Service provider as soon as possible after receipt of payment. In the event of major currency fluctuations, the Traveller/Group leader shall indemnify LUEX against any proven currency exchange losses. Reimbursements shall be made solely by means of bank transfers in the currency of the recipient. Bank fees and charges shall be borne by the Traveller/Group leader.
If the Traveller/Group leader pays by bank transfer, LUEX can only facilitate a smooth booking process if the Traveller/Group leader uses the designated booking ID in the purpose field of the bank transfer which is specified in the request for payment. Otherwise LUEX may not be able to assign the payment to the correct booking. A failure to do that correctly can result in the cancellation of a trip in the worst-case scenario.
If the Traveller wishes to book not as a private individual, but as a business traveller acting on instructions or as a legal representative, this must be noted already during the booking process and cannot be subsequently altered. This can have taxation consequences and should therefore be carefully considered.
The customer shall receive a payment receipt in the form of a booking confirmation from LUEX showing the total price, either paid or to be paid to the Service provider.
6. Alterations, cancellations, reimbursements
In the event that a confirmed booking is modified or cancelled, LUEX is to be contacted as quickly as possible in this matter such that a possible solution can be sought in consultation with the Traveller/Group leader. Additional costs that result for LUEX or the Service provider shall be borne by the Traveller/Group leader, whereby LUEX reserves the right to invoice a minimum fee of €50 for changes demanded solely by the Traveller.
Should there be a modification or cancellation by LUEX / the Service provider, LUEX shall also contact the Traveller/Group leader as soon as possible and seek a possible solution.
LUEX notes explicitly that as an intermediary LUEX cannot assume responsibility for the performance of the Service provider. In particular, LUEX offers individual travel-related products and services to exotic destinations. The Traveller recognises that booking and processing these products and services are more difficult and that a higher degree of flexibility is expected of these than for mass tourism.
7. Complaints and ratings
Should the Traveller be dissatisfied with an aspect of the travel-related product or service received in a particular case and wish to submit a complaint, they are to approach the Service provider or their representative directly at the location during their current stay so that this person can attempt to solve the problem. LUEX recommends notifying the Service provider in text form that documents the shortcomings, if possible with the aid of photos.
If the problem cannot be resolved during the stay, the Service provider must be contacted within 30 days of returning from the trip. The Service provider should then respond to the correspondence according to the applicable laws and regulations. Receipt should be confirmed in 14 days and a full response received within 28 days. If this is not the case, an explanation for the delay should be received from the Service provider.
Should the travel-related product or service not match the description on the LUEX platform, the customer must approach the Service provider or their representative directly at the location during the customer's stay. LUEX shall support customers with respect to their complaint. LUEX is to be informed of the facts involved in the situation as soon as possible in order to be able to assist in finding a solution.
The Service provider is to be contacted immediately in the event of flight or transportation problems. Customers are to check information and the general terms and conditions given to customers via the Service provider before the commencement of travel.
8. Visa, passport and travel regulations
The Traveller/Group leader shall pay attention to the special visa, passport and travel regulations for the Travellers and their country of destination. LUEX makes every effort to inform customers as comprehensively and accurately as possible. To the extent that LUEX draws attention to particular details, this can only be considered as non-binding information. Considering the high number and frequency of possible amendments to regulations, Travellers/Group leaders are requested to contact the relevant embassy/consulate for the particular destination. In this respect LUEX can assume no responsibility whatsoever for any assurance, guarantee, currency or accuracy of the information. The information provided by Travellers’ ministries of foreign affairs are a reliable source with respect to many travel destinations.
It is the sole responsibility of the Traveller/Group leader to ensure that all Travellers are in possession of all requisite travel documents (passport, Visa, etc.) at the commencement of travel and that all Travellers fulfil the health requirements.
9. Insurance
To the extent that it is not expressly offered, insurance cover does not constitute part of the travel-related products and services offered. LUEX recommends that customers take out travel insurance, in particular travel cancellation cost insurance and in certain circumstances overseas travel insurance, including an overseas health cover component. LUEX names a reliable partner offering the relevant insurance policies to its customers at: http://www.luex.com/info/insurances.html.
10. Liability, responsibility
LUEX depends on the information provided to it by the Service providers with respect to the details of the travel-related goods and services. LUEX has only extremely limited opportunities to check such information with respect to their accuracy and completeness. Consequently, LUEX is unable to provide any guarantees or assurances with respect to the completeness, accuracy or currency of such information. The same applies for any other information made available by third parties.
LUEX is not liable for the availability of the travel-related product or service at the time of booking or for the performance of the booked travel-related product or service by the Service provider.
Within the scope of its performance obligations, LUEX is only liable for any losses that may result in the following cases, irrespective of legal grounds: The statutory regulations shall apply with the following restriction: Liability or minor negligence on the part of LUEX or its vicarious agents is excluded, provided that neither an essential contractual obligation was breached nor is there a case of initial incapacity, impossibility or default on the part of LUEX. Otherwise liability is limited to the value of the travel-related products and services booked, in any case however to predictable and typical losses. The exclusions of liability or facilitation shall apply in the same manner to the executive bodies of LUEX, as well as to their vicarious agents.
Travellers and Group leaders shall be liable to LUEX for each and every reservation/booking that is made in bad faith or with deceitful intent or with erroneous or incomplete personal data. The opportunity to book travel-related goods and services may only be utilised in order to make legal bookings as a Traveller or as a Group leader for a third party. At the same time, in utilising the offerings the Group leader guarantees that they are authorised and are permitted to act in the name of fellow travellers. In the event that there is a breach of these guarantee, the Group leader is liable without limitation to LUEX and their respective Service providers for the losses resulting from the aforesaid person’s actions.
In many countries there are safety standards that differ from those generally found in Europe, Australia or the USA. Travelers/Group leaders are strongly encouraged, also in their own interest, to access information once again immediately before commencing travel in accessible sources, such as the internet pages of the Foreign Office, with respect to changes in the travel regulations and safety warnings for the country of destination.
11. Final provisions
Should business terms and conditions or parts of the agreement be or become invalid, the validity of the remaining parts of the agreements shall not be affected.
Amendments or additions to all agreements, including a divergence from these general terms and conditions, are only possible in text form (written, by fax or e-mail). Oral agreements require written confirmation to be valid.
All communication between LUEX and a Traveller/Group leader is to be undertaken by e-mail if possible. The Traveller/Group leader therefore promises to receive and read e-mails and implement the information/instructions from LUEX accordingly. LUEX must be informed immediately of changes in contact details.
All contractual relations between LUEX, its customers and Service providers are subject exclusively to German law - with the exception of the UN Contract for the International Sale of Goods (CISG) convention. Köln shall be the mutually agreed place of jurisdiction for non-German Travellers.
Your persönlicher Experte für diese Reise
Nacho, unser argentinischer Surf-Experte bei LUEX, hat Swells in ganz Lateinamerika, Indonesien, Fidschi und den Malediven gejagt. Sein Business-Background hilft – aber sein Herz schlägt fürs Surfen. Wenn er nicht gerade Traumtrips für unsere Kunden plant, flitzt er voll Koffein durch’s Office. Seine Lieblingswellen? Ganz klar in den Mentawais – dort hat er seine Definition von Perfektion gefunden. Bei LUEX bringt er seine Erfahrung ein, um anderen zu helfen, epische Wellen zu scoren.
Warum du bei uns buchen solltest
Convenient bookingsConvenience with a Personal TouchGreat AvailabilitySafe and Secure BookingsBest Price Guarantee
Finest SelectionRemote and uniqueBespoke high-end tripsCrafted for ultimate satisfaction
Objective ExpertsKnowledgeableIndependentExcellent
Wall of Fame - Du kannst nichts falsch machen, wenn sie mit uns gereist sind
Das könnte dir auch gefallen
-
![]()
Malediven - Nord AtolleDie nördlichen Atolle sind nicht so überfüllt und ihr Swell Fenster ist etwas kleiner. Wenn du deine Surfreise auf die Malediven gut planst, kannst du hier alle Wellen für dich alleine haben.
-
![]()
Surf ResortsSurf Resorts sind die perfekte Kombination aus Luxus, Abenteuer und Entspannung!
-
![]()
MexikoIn Mexiko kann man das ganze Jahr über gut Surfurlaub machen. Der Pazifik garantiert jederzeit gute Wellen.
